Hotel Operations Director

5 days ago


Cardiff, Cardiff, United Kingdom AccorHotel Full time

Welcome to the Hotel Operations Director role at Accor Hotel, where you'll have the opportunity to lead a passionate team in delivering exceptional service and creating memorable moments for our guests.

About Us

We are a leading hospitality company that offers contemporary design and unparalleled hospitality. Our hotel boasts a prime location in the heart of vibrant Cardiff, providing an unforgettable experience for our guests.

Job Summary

As a Hotel Operations Director, you will be responsible for managing a dynamic team dedicated to ensuring smooth operations and providing excellent customer relations. You will also lead cross-departmental responsibilities and oversee various aspects of hotel management.

Main Responsibilities:
  • Customer Relations
  • Team Management
  • Cross-Departmental Responsibilities
  • Talent and Culture Development
  • Commercial/Sales Strategies
  • Management and Administration
  • Hygiene and Personal Safety
Advantages

This is an excellent opportunity to add value to our current experience and grow your career in hospitality. Our welcoming team culture provides a supportive environment for growth and development. You will also benefit from learning and development opportunities, exposure to a combination hotel (Novotel & ibis Budget Cardiff Centre), and many more benefits

Qualifications:
  • Previous Relevant Experience
  • Leadership Skills
  • Communication Skills
  • Customer Service Orientation
  • Organizational Skills
  • Problem-Solving Abilities
  • Flexibility
  • Can-Do Attitude
Salary and Benefits:

The estimated salary for this role is £40,000 - £50,000 per annum, depending on experience. We offer a range of benefits, including a comprehensive training program, opportunities for career advancement, and a competitive salary package.


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