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Bar Attendant

2 months ago

Sunderland, Sunderland, United Kingdom Arena Racing Company Full time

Sunderland Greyhound Stadium is seeking a skilled Bar Staff to join their team. As a Bar Staff member, you will be responsible for providing exceptional customer service and ensuring a welcoming atmosphere for guests.

Key Responsibilities:

  • Deliver outstanding customer service, responding to guest needs in a timely and professional manner.
  • Ensure all guests receive the highest standard of service, adhering to company standards and procedures.
  • Develop a thorough knowledge of products and services offered, making recommendations to guests as needed.
  • Contribute to a positive and inclusive team environment, working collaboratively with colleagues to achieve shared goals.
  • Maintain a clean and organized workspace, adhering to health and safety guidelines and company policies.
  • Process transactions accurately and efficiently, handling cash, stock, and equipment with care.
  • Act as a point of contact for guests, providing information and assistance as required.
  • Record and report any issues or concerns, adhering to company procedures and protocols.
  • Participate in ongoing training and development, enhancing skills and knowledge to meet the needs of the role and the company.

Requirements:

  • Previous experience in a bar or hospitality environment is essential.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and guests.
  • Flexibility and adaptability, with a willingness to work varied shifts and respond to changing circumstances.
  • A passion for delivering exceptional customer service and a commitment to maintaining high standards.
  • Strong numerical and literacy skills, with the ability to accurately process transactions and maintain records.

Arena Racing Company is an equal opportunities employer, committed to diversity and inclusion. We welcome applications from candidates with a range of backgrounds and experiences.