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Senior User Researcher

1 month ago


City of London, United Kingdom Anson McCade Full time

Job Title: Senior User Researcher

About the Role:

We are seeking a highly skilled Senior User Researcher to join our team at Anson McCade. As a Senior User Researcher, you will play a key role in designing and implementing transformative Government Digital Services (GDS) that meet the needs of users.

Responsibilities:

  • Identify research needs and select appropriate methods for each project
  • Develop and present clear research plans outlining goals and methodologies
  • Lead user research activities, including moderating sessions and preparing discussion guides
  • Foster user connections through in-depth interviews and workshops
  • Analyse diverse research findings to extract actionable recommendations
  • Synthesise findings with cross-functional teams to turn insights into compelling user stories
  • Create visual representations of user journeys and experiences
  • P presents insights effectively to stakeholders

Requirements:

  • Previous experience working on GDS projects
  • Active SC Security Clearance
  • Experience as a User Researcher (UX) in public services or consultancy firms
  • Proven ability to design and execute effective research plans
  • Excellent presentation skills tailored to the audience's interests
  • Ability to work effectively within a multi-disciplinary team

Salary: Up to £75,000 + 10% Bonus