Account Management Professional

1 day ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom CV-Library Full time
Key Responsibilities:

This role involves providing exceptional customer service and support to customers with credit card and savings-related issues.

You will be responsible for responding to customer inquiries via phone, email, and chat regarding account details, transactions, and financial products.

In addition, you will provide information on financial products and services, such as savings accounts, loans, and credit cards.

You will also assist customers with account management, including balance inquiries, transfers, and payment processing.

Furthermore, you will handle and resolve customer complaints, ensuring a positive resolution in line with company policies.

The estimated salary for this position is £22,000 per annum, based on the location and industry standards.



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