IT SaaS Vendor Management Lead

2 weeks ago

Eastleigh, Hampshire, United Kingdom Ageas Insurance Limited Full time

Job Title: IT SaaS Vendor Management Lead

Job Summary:

We are seeking an experienced IT SaaS Vendor Management Lead to join our team at Ageas Insurance Limited. As a key member of our IT Business Management Department, you will be responsible for delivering business outcomes through our strategic vendor relationships.

Main Responsibilities:

  • Oversee SaaS vendor performance, developing and managing supplier relationships to protect Ageas interests and ensure costs reflect fair market value.
  • Develop and maintain SaaS assurance models for vendors within the allocated portfolio, supporting areas such as Information Security, Compliance, and Data Governance.
  • Ensure any negotiation of commercial terms for strategic IT contracts provides beneficial outcomes for Ageas and the customer.
  • Provide subject matter input to facilitate commercial terms discussions and value of contracts alongside or supporting the Central Procurement Team as appropriate.
  • Maintain an awareness of innovation and opportunities in the SaaS Vendor market, translating these into strategic outcomes for Ageas.
  • Identify and report on risks associated with existing or potential SaaS vendors.
  • Build effective strategic relationships with SaaS vendors ensuring sustainable business value is achieved.

Requirements:

  • Demonstrable experience managing SaaS vendors across the Financial Services Market.
  • Experience in setting up and maintaining SaaS assurance models, including the understanding of Identity Access Management, Data Loss Prevention, and Infrastructure Security.
  • Understanding of the relevance and application of Compliance and Governance standards, including PRA S2/21 and ISO27001:2022.
  • Proven experience dealing with IT contracts with complex provisions and clauses, with a good understanding of how to discuss and negotiate contract financial terms either as a lead or as part of a negotiation team.
  • Understanding of Azure Cloud platforms advantageous.
  • Proven ability to negotiate and deal with a range of stakeholders, both internal and external to the organisation. Ability to test and challenge business assumptions.
  • Able to demonstrate excellent communication skills; able to build rapport and maintain a network of contacts.
  • Demonstrable experience of preparing service metrics with the ability to analyse and interpret data/metrics.
  • Organised with good project management skills.
  • Innovative; able to manage change effectively and manage conflicting priorities.
  • Motivated self-starter; able to work as part of a team.

What We Offer:

At Ageas, we offer a wide range of benefits to support you and your family inside and outside of work. Our flexible working policy allows you to manage your work-life balance, and we offer a minimum of 35 days holiday (inc. bank holidays).

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