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Homecare Support Coordinator

1 month ago

Milton Keynes, Milton Keynes, United Kingdom mayfair homecare Full time
About the Role

Mayfair Homecare is a leading national provider of high-quality care at home for adults, enabling individuals to remain in their own homes and receive personalized support. We are seeking an empathetic and outgoing individual with excellent communication skills who empowers and supports others.

This role involves more than just rota management; you will be responsible for supporting the Manager with business growth and ensuring we deliver the highest possible standard of care. We pride ourselves on providing care that meets the unique needs of each individual, and your role will be crucial in achieving this by matching clients and carers based on availability, personality, and other relevant factors.

Main Responsibilities:
  • Building relationships with commissioners, professionals, clients, and family members
  • Rota management for packages of care
  • Responding efficiently to day-to-day changes in care packages
  • Providing exceptional customer service
Key Skills and Qualifications:
  • Good customer service skills
  • Strong organizational and administrative skills
  • Alignment with our values
  • Previous experience in care or care coordination
  • Excellent people skills

We offer a competitive salary, estimated to be around £25,000 - £30,000 per annum, depending on experience. This role offers a unique opportunity to make a real difference in people's lives and be part of a dynamic team dedicated to delivering high-quality care. If you are passionate about providing exceptional care and support, we encourage you to apply.