Recovery Driver Position

3 weeks ago


Bristol, Bristol, United Kingdom The AA Full time
Job Overview

As a Roadside Recovery Driver with The AA, you will be responsible for providing emergency roadside assistance to our members. You will be the first point of contact for customers in need of help, and your role will involve recovering vehicles, providing support, and ensuring customer satisfaction.

Key Responsibilities
  • Recover vehicles from the roadside, using a range of equipment and techniques.
  • Provide excellent customer service, ensuring that customers feel safe and supported throughout the recovery process.
  • Work independently, using your initiative and problem-solving skills to resolve issues and complete tasks efficiently.
  • Collaborate with colleagues to achieve team goals and objectives.
Requirements
  • A full driving category C driving licence (HGV 2) and ideally a CE (HGV 1) licence.
  • A Driver CPC qualification and a digital drivers/tachograph card.
  • Comfortable adapting to new technology and working in a fast-paced environment.
  • Happy to work shifts, including evenings, weekends, and Bank Holidays.
What We Offer
  • A competitive salary, with a guaranteed minimum of £32,940 for CE (HGV 1) licence holders and £29,660 for C (HGV 2) licence holders.
  • A 28-day rolling rota, with average shift lengths of 9.75 hours and overtime available.
  • Free breakdown cover from day one.
  • 23 days' holiday (increasing with service) plus Bank Holidays.
  • Up to 7% company pension contribution.
  • A famous brand with industry-leading training.
  • Dedicated Employee Assistance Programme and 24/7 remote GP service.
About The AA

The AA is a leading provider of roadside assistance and recovery services. We are committed to providing excellent customer service and supporting our members in times of need. As a Roadside Recovery Driver with The AA, you will be part of a team that is dedicated to making a difference in the lives of our customers.


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