Aftersales Improvement Specialist

3 days ago


Crawley, West Sussex, United Kingdom B&ce Group Full time
Continuous Improvement Analyst

Vacancy Name: Continuous Improvement Analyst

Vacancy No: VN1392

Employment Type: Full-Time

Primary Work Location: People's Partnership - HQ

About People's Partnership:
We're a not-for-profit organisation committed to making the future-saving experience simple for our members. Our mission is to provide exceptional service, driven by our diverse team and flexible working approach.

Job Summary:

We're seeking a skilled Continuous Improvement Analyst to join our team. As a key member of our organisation, you'll play a crucial role in driving process analysis and improvement. Your expertise will help us achieve our goal of delivering a seamless experience for our members.

Key Responsibilities:

  • Conduct process analysis and identify areas for improvement
  • Develop and implement process improvements
  • Collaborate with cross-functional teams to drive business outcomes
  • Analyse data to inform business decisions
  • Communicate effectively with stakeholders to ensure successful implementation

Requirements:

  • GCSE standard or equivalent
  • PC Literate
  • Ability to use Microsoft Office and Outlook
  • Previous experience of process analysis or financial services environment
  • Minimum of two qualifications with PMI, CII, lean six sigma or Prince2/Agile (to be achieved within probation)
  • Pro-active, 'can-do' behaviour and attitude

What We Offer:

  • Generous pension contributions with employer contribution of up to 14%
  • Real living wage
  • Income protection, critical illness cover & death in service insurance
  • Employee healthcare
  • Parental and adoption leave
  • Learning & development opportunities and study support
  • Travel season ticket loans
  • Subsidised restaurant in our Crawley office
  • Volunteering days and charity payroll giving
  • Onsite gym
  • Ride-to-Work scheme
  • Social clubs and events

You can learn more about how we support our employees on our website.

Disability Statement:
We're an equal opportunities employer and a disability committed employer. Please let us know if you need any reasonable adjustments made to our recruitment process.



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