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Continuous Improvement Specialist
2 months ago
About The People's Pension
We're a not-for-profit organisation dedicated to making the future-saving experience simple for our members. We champion fairness and simplicity, not profit-chasing. Our mission is to provide exceptional service and create a financial adventure where everyone's a winner.
What We're Looking For
We're seeking a talented individual to join our team as a Continuous Improvement Specialist. In this role, you'll work collaboratively with the business to drive continuous improvement through process re-engineering and delivery of small change initiatives.
Key Responsibilities
- Complete end-to-end mapping of processes and analyse them to identify efficiency, control, and automation opportunities.
- Use stakeholder management to gain insight and buy-in to help identify and implement improvements continuously.
- Support with the prioritisation of opportunities based on benefit and ease of implementation – using Six Sigma methodology.
- Responsible for calculating business benefit for all opportunities identified, ensuring all assumptive benefits align to the operational capacity plan.
Requirements
- Educated to GCSE standard or equivalent.
- PC Literate.
- Ability to use Microsoft Office and Outlook.
- Previous experience of process analysis or experience in a financial services environment.
- A minimum of two qualifications with PMI, CII, lean six sigma or Prince2/Agile (to be achieved within probation) or equivalent.
- Pro-active, 'can-do' behaviour and attitude.
What We Offer
- Generous pension contributions with an employer contribution of up to 14%.
- Real living wage.
- Income protection, critical illness cover & death in service insurance.
- Employee healthcare.
- Parental and adoption leave.
- Learning & development opportunities and study support.
- Travel season ticket loans.
- Subsidised restaurant in our office.
- Volunteering days and charity payroll giving.
- Onsite gym.
- Ride-to-Work scheme.
- Social clubs and events.
