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Match Day Operations Coordinator
2 months ago
We're seeking a talented Match Day Management professional to join our dynamic team at Headingley Stadium, Leeds. As a key member of our operations team, you'll play a vital role in delivering exceptional experiences for our guests.
Key Responsibilities:- Ensure seamless event setup and execution, including staff briefings and area preparation.
- Liaise with the kitchen team to ensure timely food service and high-quality presentation.
- Monitor and maintain high standards of customer service, addressing any issues promptly and efficiently.
- Collaborate with colleagues to achieve business objectives and drive sales growth.
- Stay up-to-date with food allergens information and service procedures to ensure guest safety.
- Conduct thorough staff briefings to ensure all team members are aware of their roles and responsibilities.
- Develop and maintain strong relationships with clients, vendors, and internal stakeholders.
- Participate in pre-match manager briefings to ensure a smooth event experience.
- Accurately record guest feedback and implement improvements to enhance the overall experience.
- Be flexible and adaptable to changing event requirements and business demands.
- Excellent communication and interpersonal skills.
- Proven experience in hospitality, catering, or a related field.
- Ability to work effectively in a fast-paced environment and prioritize tasks efficiently.
- Strong attention to detail and ability to maintain high standards of quality.
- Experience in managing a team and leading by example.
- Flexibility to work varied shifts, including evenings and weekends.
We're a world-leading food and facilities management company, delivering exceptional experiences at prestigious venues worldwide. Our team is passionate about creating unforgettable moments for our guests, and we're committed to providing opportunities for career growth and development.
Join our team and be part of something greater. Apply now to take the first step towards an exciting career with Sodexo Prestige Venues & Events.
