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Orders Team Leader

1 month ago

StocktononTees, Stockton-on-Tees, United Kingdom Marshalls Full time

Orders Team Leader Role Overview

At Marshalls, we're seeking an experienced Orders Team Leader to elevate our customer service experience. As a key player, you'll promote a collaborative spirit, tackle challenging customer service issues with confidence, and champion the growth of your team members.

Key Responsibilities:

  • Manage customer order inquiries and process orders efficiently
  • Coordinate deliveries and address after-sales issues proactively
  • Collaborate closely with sales teams to enhance customer loyalty and support sales initiatives
  • Identify new sales opportunities and drive business growth

Requirements:

  • Proven experience in customer service and team leadership
  • Excellent communication and analytical skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong relationship-building skills and a customer-centric approach

What We Offer:

  • Guaranteed Christmas holidays
  • Development opportunities and career growth
  • Competitive salary and benefits package
  • Employee discount on Marshalls and Marley products
  • Enhanced maternity, paternity, and adoption pay and leave

About Marshalls

Marshalls is a leading UK manufacturer of high-quality natural stone and innovative concrete hard landscaping products. We cater to the construction, home improvement, and landscape markets, offering superior solutions.