Courier Services Assistant
2 days ago
Job Description
">We are looking for an experienced Customer Services Administrator to join our team at our Yate branch. The successful candidate will be responsible for providing internal support and assistance to our drivers and sales teams, including making service and sales calls, handling customer queries, liaising with suppliers, taking incoming and outgoing calls, and providing administrative support to the sales team.
Key Responsibilities
">- Develop knowledge of our company operating system and use it to manage your work efficiently.
- Provide exceptional customer service to both internal and external customers, responding to their queries and concerns in a timely and professional manner.
- Ensure accurate and complete paperwork, including delivery notes and invoices.
- Coordinate routes and deliveries for our courier services, ensuring that they are completed on time and to a high standard.
- Work collaboratively with our sales team to identify new business opportunities and develop strategies to win new customers.
Salary and Benefits
">£22,000 - £25,000 per annum (dependent on experience) plus uncapped commission earnings for new business obtained, a range of benefits, including opportunities for career development and advancement.
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