Customer Service Operations Specialist

1 week ago


Yate, South Gloucestershire, United Kingdom Austin Fraser Full time
Job Title: Customer Service Operations Specialist

We are a well-established UK courier service operating in various industry sectors, including retail, engineering, industrial, and healthcare.

The ideal candidate will be part of a 6-member team at our Yate branch, providing customer service and administrative support to both the internal team and our drivers.

Main Responsibilities:
  • Leverage our company operating system to optimize service delivery
  • Maintain accurate documentation for seamless coordination
  • Deliver exceptional customer experiences through proactive communication
  • Collaborate with suppliers to ensure efficient route management
  • Maximize sales opportunities and revenue growth through commission earnings

Salary: £22,000 - £25,000 per annum + uncapped commission earnings.

Benefits:

A competitive salary, uncapped commission potential, and opportunities for professional growth make this a rewarding role for experienced professionals seeking a challenging customer-facing position.



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