Technical IT Support Specialist
3 weeks ago
Job Title: Technical IT Support Specialist
Location: Derby
Job Type: Permanent
Salary: £28,000 (DOE)
We are seeking a highly skilled Technical IT Support Specialist to join our team at Syntax Consultancy Ltd. The successful candidate will provide day-to-day IT support to 1st/2nd line level for a diverse range of external customers.
Key Responsibilities:
- Providing technical IT support to clients across the Midlands region
- Ensuring all actions are logged and managed via the IT helpdesk and visiting customer sites to complete IT service requests
- System monitoring, error logging, fault-tracking, and IT incident management to ensure maximum service availability
- IT asset tracking, service provisioning, and managing IT accounts for new starters/leavers
Technical Environment:
The successful candidate will work with Windows Server, Active Directory (AD), DNS/DHCP, Group Policies, Office 365, and basic Networking technologies.
Benefits:
- A competitive salary of £28,000 (DOE)
- Pension scheme
- Healthcare plan
- 28 days holiday (including Bank Holidays)
- Support to gain IT accreditations
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