Technical IT Support Specialist

3 weeks ago


Derby, Derby, United Kingdom Syntax Consultancy Ltd Full time

Job Title: Technical IT Support Specialist

Location: Derby

Job Type: Permanent

Salary: £28,000 (DOE)

We are seeking a highly skilled Technical IT Support Specialist to join our team at Syntax Consultancy Ltd. The successful candidate will provide day-to-day IT support to 1st/2nd line level for a diverse range of external customers.

Key Responsibilities:

  • Providing technical IT support to clients across the Midlands region
  • Ensuring all actions are logged and managed via the IT helpdesk and visiting customer sites to complete IT service requests
  • System monitoring, error logging, fault-tracking, and IT incident management to ensure maximum service availability
  • IT asset tracking, service provisioning, and managing IT accounts for new starters/leavers

Technical Environment:

The successful candidate will work with Windows Server, Active Directory (AD), DNS/DHCP, Group Policies, Office 365, and basic Networking technologies.

Benefits:

  • A competitive salary of £28,000 (DOE)
  • Pension scheme
  • Healthcare plan
  • 28 days holiday (including Bank Holidays)
  • Support to gain IT accreditations


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