Accommodation Guest Experience Specialist

6 days ago


Durham, Durham, United Kingdom Aimbridge Full time
Key Responsibilities
  • Greet guests and engage with them in a friendly and professional manner.
  • Take orders and serve food and drinks promptly while ensuring a positive guest experience.
  • Maintain a clean and organized dining area at all times.
  • Handle payments efficiently and accurately.
What We Offer
  • Industry-leading benefits, including training and leadership development opportunities.
  • Hotel discounts portfolio-wide – up to 50% discount on food & beverage and spa services.
  • Wagestream – stream up to 40% pay as it's earned and set automatic savings.
  • 24/7 access to our employee assistance program.
  • Staff meals on duty.

Our ideal candidate will possess strong communication skills, be able to work well in a team, and maintain attention to detail. Prior Food and Beverage experience is not necessary, but you must be passionate about providing an exceptional guest experience and living through our brand standards.

Estimated Salary

£20,000 - £25,000 per annum (dependent on location), plus additional benefits.



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