Patient Pathway Coordinator
2 months ago
We are seeking a highly skilled and experienced Patient Pathway Coordinator to join our Gastroenterology team at Epsom and St Helier University Hospitals NHS Trust.
Key Responsibilities- Support the implementation of a new pathway for patients undergoing procedures, providing an alternative to traditional endoscopy.
- Collaborate with the Gastroenterology team to improve patient experience by providing support, information, and reassurance throughout the diagnostic pathway.
- Develop and maintain effective relationships with patients, colleagues, and other stakeholders to ensure seamless communication and care.
- Utilize strong administrative and communication skills to prioritize tasks, manage workload, and meet deadlines.
- Contribute to the development of new skills and knowledge to deliver excellent patient care and support the team's goals.
- Good general education with GCSE or equivalent in English at grade C or above.
- Experience of using a full range of IT/Patient administration systems.
- Experience of patient administration work in an NHS setting.
- Excellent interpersonal, verbal, and written communication skills.
- Ability to prioritize tasks effectively without direct supervision.
- Proactive, takes own initiative, ownership, and accountability.
- Team player with a collegial working style and willingness to share responsibility.
- Flexible, responsive approach to work.
- Committed to a 'Patient/Client First' philosophy.
Epsom and St Helier University Hospitals NHS Trust provides a range of medical services to approximately 490,000 people living across southwest London and northeast Surrey. We serve an area that is rich in diversity, with a mix of urban and rural areas, and differing levels of quality of life.
We cover some of the most prosperous postcodes in the country, as well as some poorer areas. Together with our colleagues at NHS Surrey and NHS Sutton and Merton, we work to make sure that we deliver the best possible care to the communities we serve.
The Trust employs approximately 5,000 staff across its hospitals and is supported by over 500 volunteers.
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Patient Pathway Coordinator Specialist
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Carshalton, Greater London, United Kingdom Epsom and St Helier University Hospitals NHS Trust Full timeAbout the RoleThe Patient Pathway Coordinator will play a key role in supporting the Gastroenterology team in implementing a new pathway for patients undergoing a procedure. This alternative to traditional endoscopy aims to improve patient experience by providing support, information, and reassurance throughout their diagnostic pathways.Main...
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Patient Pathway Coordinator
1 month ago
Carshalton, Greater London, United Kingdom Epsom and St Helier University Hospitals NHS Trust Full timeAbout the RoleWe are seeking a highly organized and communicative Patient Pathway Coordinator to support the Gastroenterology team in implementing a new pathway for suitable patients to undergo a procedure, an alternative to traditional endoscopy. The successful candidate will play a key role in enhancing patient experience by providing support, information,...
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Patient Pathway Coordinator
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Carshalton, Greater London, United Kingdom Epsom and St Helier University Hospitals NHS Trust Full timeAbout the RoleWe are seeking a highly organized and communicative Patient Pathway Coordinator to support the Gastroenterology team in implementing a new pathway for suitable patients to undergo a procedure, an alternative to traditional endoscopy. The successful candidate will play a key role in enhancing patient experience by providing support, information,...
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