Customer Service Manager

2 weeks ago


Northampton, Northamptonshire, United Kingdom Vetisco Full time

Are you a seasoned professional looking for a new challenge? Do you have a passion for delivering exceptional customer service and building strong relationships with clients?

About the Opportunity

Vetisco is seeking an experienced Accountancy Client Services Director to join our team. This is a senior leadership position that requires a high degree of autonomy and initiative. You will be expected to lead by example and inspire your team to deliver outstanding results.

Key responsibilities include:

  • Leading a team to deliver great customer service and building strong relationships with our clients
  • Developing and implementing strategies to drive business growth and improve customer satisfaction
  • Liaising with colleagues at our support office to ensure seamless communication and collaboration
  • Managing stock levels and inventory to optimize efficiency and minimize waste
  • Handling insurance claim forms and ensuring accurate processing
Compensation and Benefits

We offer a competitive salary of £52,000 - £62,000 per annum, depending on experience. You will also receive a range of benefits, including:

  • A 20% discount at local pet stores and services
  • Access to discounts and cashbacks on various products and services
  • In-house career development opportunities to help you grow and succeed
  • A pension and holiday allowance to support your well-being
  • Gym membership and private healthcare packages to promote a healthy work-life balance


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