Premium Service Representative

2 months ago


Leeds, Leeds, United Kingdom Marston's Full time
About the Role

We are seeking a highly organized and enthusiastic individual to join our team as a Part-Time Host to work primarily on Saturdays. As a Host, you will be the face of our establishment, greeting guests, hosting, managing bookings, and providing exceptional customer service.

Key Responsibilities
  • Provide a warm and welcoming experience for all guests
  • Manage bookings and reservations efficiently
  • Respond to customer inquiries and resolve issues promptly
  • Work collaboratively with the team to maintain a high level of customer satisfaction
  • Assist with maintaining a clean and organized environment
What We Offer
  • Competitive hourly rate
  • Discounted drinks and meals
  • In-house incentives and rewards
  • Opportunity to join a leading premium brand
  • Great training and development schemes
  • Company benefits, including discounts and rewards
Requirements
  • Proven experience in a premium style business, working in a similar role
  • A self-starter with excellent communication and organizational skills
  • Able to work effectively in a fast-paced environment
  • Demonstrated ability to communicate and present effectively
  • An excellent team player with exceptional communication skills
About Us

We are a leading premium brand with a passion for delivering exceptional customer experiences. Our teams are made up of brilliant people who strive to deliver excellent service and are passionate about working for a leading brand. We are committed to finding engaged, high-performing, and talented individuals to represent our brand.


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