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Supervisor - Hospitality Leader

2 months ago

Bristol, Bristol, United Kingdom Young's Pubs Full time

About Us

Young's Pubs is a leading hospitality company that prides itself on delivering exceptional customer experiences in its premium British pubs. With a focus on quality, service, and community, we strive to create a warm and welcoming atmosphere for our guests.

Our Vision

We are committed to providing our customers with a memorable experience, whether they are visiting for a meal, a drink, or an overnight stay. Our team of dedicated professionals works tirelessly to ensure that every guest feels valued and cared for.

The Role

We are seeking a highly motivated and experienced Supervisor to join our team. As a Supervisor, you will be responsible for leading a team of staff to deliver exceptional customer service and ensure the smooth operation of the pub. Your key responsibilities will include:

  • Leading a team of staff to deliver exceptional customer service
  • Ensuring the smooth operation of the pub, including managing inventory, scheduling, and staff performance
  • Developing and implementing training programs to enhance staff skills and knowledge
  • Collaborating with other departments to ensure seamless service delivery
  • Monitoring and maintaining high standards of cleanliness and safety

What We Offer

As a Supervisor with Young's Pubs, you will enjoy a range of benefits, including:

  • Competitive salary and benefits package
  • Opportunities for career advancement and professional development
  • Free meals and drinks on shift
  • Discounts on food and drink purchases
  • Access to our Employee Assistance Program

What We're Looking For

We are seeking a Supervisor who is passionate about delivering exceptional customer service and has a proven track record of leading high-performing teams. You will be a natural communicator with excellent interpersonal skills and the ability to work effectively in a fast-paced environment. If you are a motivated and ambitious individual who is looking for a challenging and rewarding role, we would love to hear from you.