Hospitality Supervisor

1 month ago


Bristol, Bristol, United Kingdom Marriott International Full time
Job Title: Food and Beverage Team Leader

We are seeking a highly motivated and experienced Food and Beverage Team Leader to join our dynamic team at Marriott International. As a key member of our Food and Beverage team, you will be responsible for ensuring exceptional service standards and delivering a seamless dining experience for our guests.

Main Responsibilities:
  • Supervise daily shift operations and ensure compliance with all F&B policies and Brand Standards
  • Spends the majority of time on the floor, supervising service and interacting with guests
  • Manage in compliance with all local and UK food and drink laws
  • Responsible for beverage control, stock takes and processing invoices
  • Conduct reviews for associates and monitor performance
  • Empower associates to provide excellent customer service
  • Effectively respond to all guest feedback
  • Interviewing new applicants
  • Supervise and introduce incentive schemes for associates to upsell
  • Ensures the cleanliness is up to standard in each of the 4 outlets, Room service, Restaurant, Bar and the Exclusive Executive lounge
Requirements:
  • Experience within the hospitality industry
  • Good level of English
  • Strong communication skills
  • Able to adapt
  • Well presented
  • Excellent customer service skills
  • Enthusiasm
  • Flexibility to work all shift patterns
Benefits:
  • Free hot meals on shifts
  • Free use of our on-site Gym
  • Discounted stays at Marriott hotels worldwide
  • Cycle to work scheme
  • Free Car parking
  • Uniform
  • Service awards and recognition gifts

About Marriott International:

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We advance the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.



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