Hospitality Supervisor
1 month ago
We are seeking a highly motivated and experienced Food and Beverage Team Leader to join our dynamic team at Marriott International. As a key member of our Food and Beverage team, you will be responsible for ensuring exceptional service standards and delivering a seamless dining experience for our guests.
Main Responsibilities:- Supervise daily shift operations and ensure compliance with all F&B policies and Brand Standards
- Spends the majority of time on the floor, supervising service and interacting with guests
- Manage in compliance with all local and UK food and drink laws
- Responsible for beverage control, stock takes and processing invoices
- Conduct reviews for associates and monitor performance
- Empower associates to provide excellent customer service
- Effectively respond to all guest feedback
- Interviewing new applicants
- Supervise and introduce incentive schemes for associates to upsell
- Ensures the cleanliness is up to standard in each of the 4 outlets, Room service, Restaurant, Bar and the Exclusive Executive lounge
- Experience within the hospitality industry
- Good level of English
- Strong communication skills
- Able to adapt
- Well presented
- Excellent customer service skills
- Enthusiasm
- Flexibility to work all shift patterns
- Free hot meals on shifts
- Free use of our on-site Gym
- Discounted stays at Marriott hotels worldwide
- Cycle to work scheme
- Free Car parking
- Uniform
- Service awards and recognition gifts
About Marriott International:
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We advance the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.
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