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Account Director

2 months ago

Burnley, Lancashire, United Kingdom Navartis Full time
Customer Account Manager Job Description

We are seeking a highly skilled Customer Account Manager to join our team at Navartis. As a key member of our sales team, you will be responsible for driving business growth and delivering exceptional customer service to our clients.

Key Responsibilities:
  • Lead and manage customer relationships to identify new business opportunities and grow existing accounts.
  • Navigate complex organizations to build and nurture relationships at all levels.
  • Lead and resolve commercial, supply disputes, engineering challenges, and delivery of mutually beneficial resolution solutions to customers.
  • Support negotiation of terms of business with customers.
  • Manage new enquiries, feasibility, quotations, and successful order intake.
  • Contract review of all incoming purchase orders.
  • Identify potential new growth and customer opportunities.
  • Review and identify potential trade shows and exhibitions for which to visit and exhibit at.
  • Manage existing business accounts and relationships.
Requirements:
  • Knowledge and experience of sales, pricing, and business models.
  • Full understanding of sales and cost analysis, including tracking key account metrics, forecasting sales, and target analysis.
  • Excellent Microsoft Excel knowledge and ability to use all Microsoft-based packages.
  • Commercial and business acumen.
Package:

We offer a competitive package, including:

  • 31 days per annum, incorporating fixed holidays to cover Bank holidays and Christmas shutdown.
  • Healthcare Cash plan.
  • Company Pension.
  • Hybrid working.

If you are a motivated and experienced Customer Account Manager looking for a new challenge, please apply now for further details and immediate consideration for this role.