Field Technician

6 days ago

Birmingham, Birmingham, United Kingdom TalentHawk Full time

Position: Field Force Technician - Security Control Centre

Employment Type: Contract

Work Arrangement: Remote

TalentHawk is on the lookout for a skilled Field Technician to enhance our client's UK Physical Security Team. This role is pivotal in safeguarding Critical National Infrastructure assets through a combination of physical and cyber security measures aimed at deterring, delaying, and detecting potential security threats and vulnerabilities. The position is field-based, requiring approximately 60% travel and time spent at the client's Head Office.

Key Responsibilities

We are offering an exceptional opportunity for experienced Field Technicians to become part of a dedicated team responsible for the servicing, maintenance, and installation of various security systems, including:

  • Monitored Closed Circuit Television (CCTV), both analogue and digital
  • Centrally managed access control systems
  • Public Address and intercom systems
  • Video analytics
  • Electric and acoustic fencing
  • Intruder alarms
  • Security lighting (white and infrared)
  • Supporting infrastructure (servers, UPS systems, electrical wiring)

You will provide support across various regions, including the North, Central, South West (including Wales), London, and the South East of England. A full UK driving license and the ability to travel within these areas are essential. The role includes participation in an out-of-hours standby and callout rota after receiving the necessary training and authorization.

Collaboration with our Security Control Centre (SCC) Operations Team and first and second line support teams will be crucial, as you will serve as a key interface between SCC operations and specialist contractors.

Qualifications and Skills Required

Essential:

  • Proven industry knowledge and recognized qualifications in security systems (e.g., CCTV, access control, intruder detection systems, automated gates, monitored pulse fencing).
  • Experience in service management and stakeholder engagement, including third-party suppliers and contractors.
  • Ability to multitask effectively in challenging or crisis situations while making sound decisions.
  • Capacity to perform well under pressure.
  • Excellent literacy and report writing capabilities.
  • Strong communication skills, with the ability to provide clear and concise instructions.
  • Full UK Driving License.

We encourage candidates with backgrounds as security service and installation technicians/engineers or locksmiths with security installation experience to consider this opportunity.

Additional Information

  • This role is part of the Field Force Team, responsible for maintaining physical security, access control, CCTV, and related systems.
  • The focus of this position is on repair, maintenance, replacement, or minor upgrades, rather than new installations or operational technology.
  • Familiarity with Gallagher systems is advantageous, though training will be provided.
  • Security field qualifications, including Competent Person (PERSONS) accreditation, are beneficial.
  • A clean driving license is required, and candidates must pass NSV clearance (temporary ERA clearance may be utilized during processing).
  • A company vehicle and fuel card will be provided, along with a £30 allowance for food and beverages during overnight stays.

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