Field Service Technician
6 days ago
Job Summary:
Ross Care is seeking a skilled and dedicated Field Service Technician to join our team. As a Field Service Technician, you will be responsible for delivering and collecting mobility equipment, servicing and repairing powered and manual wheelchairs, and ensuring that all paperwork is completed accurately.
Key Responsibilities:
- Servicing and repairing mobility equipment in the field, with a focus on achieving a first-time fix whenever possible.
- Delivering and collecting mobility equipment to and from service users' homes and healthcare facilities, adhering to our infection control policy.
- Completing accurate and detailed paperwork for each job, including parts used and actions taken.
- Maintaining a professional customer service attitude and adhering to our company policies and procedures.
- Ensuring the safe and efficient use of company vehicles and equipment.
- Participating in ongoing training and development to maintain the skills required for this role.
Requirements:
- Full UK driving license.
- Successful enhanced DBS check.
- Awareness and understanding of people with disabilities.
- Flexible approach to working conditions and working environment changes.
- Ability to use a mobile phone to relay photographs.
- Basic computer skills for diagnostic purposes.
Working with Ross Care:
We are committed to promoting and embedding equality, diversity, and inclusiveness. As a Field Service Technician, you will be expected to actively promote and engage this commitment in all your interactions with service users, other agencies, and the public.
Confidentiality:
You will have access to confidential information, including service user information. It is essential that you maintain confidentiality and do not disclose any information to unauthorized parties.
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