Sales Team Leader

1 week ago

Bristol, Bristol, United Kingdom Reed Full time
Job Title: Sales Team Leader

Job Summary:

We are seeking a highly motivated and experienced Sales Team Leader to join our team at Reed. As a Sales Team Leader, you will be responsible for leading a team of sales professionals to achieve sales targets and provide exceptional customer service.

Key Responsibilities:

- Instil a sales culture within the team
- Motivate and coach the team to sell new products and surpass monthly sales targets
- Manage the call diaries for the team
- Lead the team to ensure timely order placement before agreed deadlines
- Collaborate with depot managers to identify and fill gaps in delivery routes
- Maintain and develop a personal call list for the largest accounts
- Analyse 'call stats reports' and 'order intake report' to optimise team efficiency and workload
- Provide sales training, customer care coaching, and personal development opportunities for the team
- Contribute to management planning with ideas for sales and marketing initiatives
- Oversee daily operations to minimise inputting and telesales errors
- Manage team absenteeism in line with company policy
- Monitor team performance in managing incoming and outgoing orders, and produce relevant reports and KPIs

Requirements:

- Demonstrable experience in a telesales leadership role
- Strong leadership skills with the ability to motivate a geographically dispersed team
- Excellent sales and customer service capabilities
- Effective organisational and time management skills
- Proficient in the use of call centre software and reporting tools
- Willingness to travel to Plymouth and Poole depots as needed
- Full UK driving licence (pool car provided or fuel costs covered for personal car use)

Benefits:

- Competitive salary with a 10% annual bonus
- Pool car provided for business travel or fuel reimbursement for personal car use
- Standard working hours, Monday to Friday, 8.30 am – 5.00 pm
- Opportunity to lead a dynamic sales team within a family-owned business

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