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Higher Education Administrative Support Specialist

1 month ago


Ipswich, Suffolk, United Kingdom University of Suffolk Full time

Establish a strong foundation in academic administration with our part-time Academic Administrator role. As the first point of contact for students, you will provide timely and accurate advice and support across various academic and administrative matters, ensuring adherence to the University's academic policies and regulations.

About the Role
  • Course Administration: Collaborate with academic teams to service Course Committees, prepare Course Handbooks, and maintain course documentation on Brightspace.
  • Assessment Management: Coordinate the student assessment process, including scheduling Assessment Boards and liaising with External Examiners. Clerk Assessment Boards and ensure minutes are recorded and communicated accurately.
  • Student Support: Offer pastoral support to students throughout their studies, providing guidance on attendance, assessment, progression, and referring to specialist services when needed. Handle student applications for extensions and work closely with the Extenuating Circumstances Officer.
  • Data and Reporting: Ensure accuracy of data within university systems and support monitoring of academic standards through data analysis and reporting.
  • Collaboration with Professional Services: Work alongside teams such as Admissions, Student Services, and Finance to ensure smooth processes for students. Represent the Academic Administration team at university committees and forums.
  • Specialist Support: Provide additional support for courses with bespoke delivery requirements, such as Apprenticeships, CPD provision for Health professionals, and non-standard delivery methods.
About You
  • Excellent knowledge of Microsoft Office Suite.
  • Experience handling sensitive data with great attention to detail.
  • Strong written and verbal communication skills, with ability to liaise effectively with wide range of stakeholders, including students, staff, and external partners.
  • A high degree of accuracy and organization in managing administrative tasks.
  • The ability to work independently and manage your own workload.

We offer a competitive salary of £28,081 - £31,387 per annum, pro rata, along with benefits such as agile working, generous annual leave entitlement, and a pension scheme. This is an exciting opportunity to join a dynamic and supportive team within a growing university.