Service Delivery Manager

2 weeks ago


Chelmsford, Essex, United Kingdom Phoenix Futures Full time

About the Role

We are seeking a highly motivated and experienced Service Manager to lead our County Wide service in Essex, providing support to the travelling community. The successful candidate will have a strong understanding of the complex issues presented by individuals who use our service and be able to build effective working relationships with other professionals.

Key Responsibilities

  • Develop and implement a high-quality service that forges positive relationships within the travelling community and key partners.
  • Lead a small team to develop evidence-based services aimed at empowering people within the travelling community.
  • Liaise directly with commissioners and partners across Essex to ensure the highest possible standards of services.

Requirements

  • Experience of managing staff and leading a team.
  • Understanding of the complex issues presented by individuals who use the service.
  • Ability to build effective working relationships with other professionals.
  • Experience of working with people within a health/criminal justice/substance misuse or similar field.
  • Ability to report performance data and information to managers and commissioners.

About Phoenix Futures

Phoenix Futures Group is a charity with over 50 years' experience and a leading provider of drug and alcohol treatment. Our values are what define us and ensure we work to the highest standards. We believe in being the best, we are passionate about recovery, we value our history and use it to inform our future.

What We Offer

  • Starting salary of £30,500 per annum, pro rata, with opportunity to access potential yearly salary increments subject to appraisal.
  • Committed to providing a Real Living Wage for you, through accreditation with the Living Wage Foundation.
  • 25 days' annual leave plus Bank Holidays, increasing each year to a maximum of 30 days.
  • Benefits including season ticket loan, pension scheme, and life assurance.


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