Client Support Specialist

1 week ago


Bootle, Sefton, United Kingdom beBee Professionals Full time £22,000 - £28,000

**Overview:** beBee Professionals seeks a skilled customer service professional to provide top-notch support to clients in the UK.

Job Summary:

This role involves handling customer inquiries, resolving issues, and processing orders in a timely and efficient manner.

Key Responsibilities:

  • Respond to customer inquiries via multiple channels (phone, email, chat).
  • Provide accurate product information and resolve customer complaints.
  • Process customer orders and manage account details.
  • Maintain accurate records of customer interactions.
  • Collaborate with other teams to ensure excellent customer satisfaction.

Requirements:

  • Previous experience in a customer-facing role is preferred.
  • Strong communication and problem-solving skills.
  • Ability to handle high-volume queries.
  • Proficiency in Microsoft Office and CRM systems.
  • Capacity to work independently and as part of a team.

Benefits:

  • A competitive annual salary (£28,000 - £38,000) with performance-based incentives.
  • Pension scheme and healthcare benefits.
  • Ongoing training and development opportunities.
  • A supportive work environment with clear career progression.
  • Flexible working options.

We value our customers and strive to deliver exceptional experiences. Join us and contribute to our mission



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