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Customer Service Representative

2 months ago

Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Global Technology Solutions Ltd Full time

Job Summary

Global Technology Solutions Ltd is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a Sales Advisor, you will be responsible for providing exceptional customer service and support to our clients, ensuring that their needs are met and exceeded.

About the Role

We are looking for a talented individual who is passionate about delivering outstanding customer experiences. As a Needs Met Specialist, you will be working closely with our clients to understand their requirements and provide tailored solutions to meet their needs.

Key Responsibilities

  • Provide exceptional customer service and support to clients, ensuring that their needs are met and exceeded.
  • Work closely with clients to understand their requirements and provide tailored solutions to meet their needs.
  • Develop and maintain strong relationships with clients, ensuring that their needs are met and exceeded.
  • Collaborate with internal teams to ensure seamless delivery of services and solutions.
  • Stay up-to-date with industry trends and developments, ensuring that our services and solutions are aligned with the latest best practices.

Requirements

  • Proven track record in a sales environment, with a strong focus on customer service and support.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal teams.
  • Ability to work in a fast-paced environment, with a strong attention to detail and ability to prioritize tasks effectively.
  • Experience of working with computer systems and technology, with a strong understanding of data protection and GDPR.
  • Strong team player, with the ability to collaborate with internal teams to deliver outstanding customer experiences.

What We Offer

  • Competitive salary and benefits package.
  • Opportunities for career development and growth, with a strong focus on employee engagement and well-being.
  • A dynamic and supportive work environment, with a strong focus on teamwork and collaboration.