Business Rates Officer

2 weeks ago


Hull, Kingston upon Hull, United Kingdom Hull City Council Full time

Role Overview

We are seeking an experienced Business Rates Officer to join our team at Hull City Council. As a key member of our revenue collection department, you will be responsible for providing excellent customer service to our ratepayers while ensuring the accurate and efficient administration of billing, collection, and recovery of Business Rates.

Key Responsibilities

  • Determine correct liabilities, valuation changes, and charges in accordance with regulations and legislation.
  • Ensure all information received is correct and identify cases of fraud.
  • Carry out administrative activities related to reliefs and exemptions.
  • Respond to ratepayer correspondence in a timely manner.
  • Liaise with enforcement agencies and other departments to collect and recover Business Rates.
  • Evidence appropriate checks and respond to queries in accordance with relevant legislation.

Benefits

Working at Hull City Council offers a competitive salary of approximately £25,000 - £30,000 per annum, depending on experience, as well as opportunities for career development and growth.

Requirements

To be successful in this role, you will need strong analytical and problem-solving skills, excellent communication and customer service skills, and the ability to work accurately and efficiently under pressure.



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