Revenue Recovery Specialist
2 weeks ago
About the Role:
We are seeking a skilled Revenue Recovery Specialist to join our Income Team. This is an exciting opportunity to work in a dynamic environment, managing the prevention and recovery of rent arrears and other debts.
Key Responsibilities:
- Recover rent arrears and service charges from assigned accounts.
- Respond to resident correspondence regarding account management.
- Offer money management advice to assist residents in prioritizing rent and service charge payments and reducing arrears.
- Ensure residents receive advice and guidance on benefits and welfare entitlements to maximize their potential income.
- Represent the organization at court and refer cases to external agencies when necessary.
Requirements:
- Rent arrears recovery or debt collection experience.
- Strong customer service skills.
- Verbal and written communication skills.
Benefits:
- A fantastic pension.
- Life assurance.
- Great holidays.
- An award-winning flexible benefits package.
- Volunteering days.
Work Environment:
- We operate an agile approach to work, requiring 40% office time.
- We are a disability confident employer and support reasonable adjustments throughout the recruitment process.
Estimated Salary: £35,000 - £45,000 per annum.
Location: Our offices are located in a convenient area, making it easy for you to commute.
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