Sales and Customer Service Specialist

4 weeks ago

Warrington, Warrington, United Kingdom TD SYNNEX Full time
About TD SYNNEX

We are a dynamic and forward-thinking company dedicated to staying ahead of the curve and embracing change that will shape the future. Our core values of inclusion, collaboration, integrity, and excellence drive our commitment to empowering our people, providing autonomy, and delivering exceptional customer service to drive progress and redefine what's possible.

We prioritize the wellbeing, growth, and inclusivity of our diverse workforce, fostering a supportive work environment where every voice is valued and ideas are encouraged to flourish. Our dedication to sustainability is reflected in our efforts to reduce energy consumption in our UK offices, resulting in a 19.2% reduction year-on-year.

What We Offer
  • A value-based culture that brings everyone together in an inclusive culture with a real sense of community.
  • An outstanding benefits package, including private healthcare, holiday purchase scheme, increased holiday entitlement with service, and additional 'moments that matter' paid time off.
  • Enhanced maternity and family leave.
  • Benchmarked salary and progression paths.
  • A hybrid working environment.
  • An Employee Assistance Programme.

As an Internal Sales Specialist, you will be the first point of contact for TD SYNNEX's customers, portraying a professional and confident manner that delivers excellent customer satisfaction. You will build and maintain an active customer base, develop new sales opportunities, and achieve sales targets.

Key Accountabilities
  • Build excellent customer and vendor sales relationships.
  • Generate new business opportunities by planning outbound calls to customers.
  • Achieve monthly/quarterly Revenue and Margin targets.
  • Proactively develop relationships with key internal and external contacts.
  • Develop partner relationships, including account planning, cross-selling, and more.
  • Generate and own a pipeline of deals.
  • Manage customer backorder expectations and reporting.
  • Ensure the CRM system is well maintained and provides correct customer information.
Knowledge, Skills, and Experience
  • Effective communication skills.
  • Excellent telephone manner.
  • Good attention to detail.
  • Priority management and planning skills.
  • Strive to achieve set targets.
  • Understand the sales process.
  • Good relationship building.

If you are looking for an opportunity in an exciting and fast-paced industry with training and support to help you achieve career goals, continuous progression, and the chance to grow your new career, we encourage you to apply today to find out more about TD SYNNEX and what we have to offer.

We value the difference you bring and offer a culture for you to thrive and succeed. As a Disability Confident employer, we are committed to providing everyone with the opportunity to demonstrate their skills, talent, and abilities, by offering reasonable adjustments throughout the recruitment process and in the workplace where required.

We celebrate our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities. Join us in making the most of our global organization, connecting with your community, and participating in internal, peer-led inclusive communities and activities.

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