Luxury Lifestyle Maitre D

13 hours ago

Bournemouth, Bournemouth, United Kingdom Chace People Full time
Job Title: Luxury Lifestyle Maitre D

We are seeking a highly skilled and experienced Maitre D to join our luxury lifestyle and wellness retreat in Dorset, UK. As a key member of our pre-opening F&B Service Team, you will be responsible for leading hospitality services and ensuring market-leading standards across food and beverage, wine, and guest experiences.

Key Responsibilities:
  • Lead hospitality services to achieve exceptional guest experiences and promote our luxury lifestyle and wellness retreat.
  • Oversee daily operations to ensure seamless service and operational excellence.
  • Manage and train staff to maintain high service standards and guest satisfaction.
  • Collaborate effectively with the Service Team to ensure best-practice F&B and hospitality services at all times.
  • Enhance guest experiences through exemplary visual, physical, and sensory interactions.
  • Represent our luxury lifestyle and wellness retreat as an ambassador to support operational success and continued development.
Requirements:
  • 5 Star Hotel / Fine Dining / Formal Plated Service experience required.
  • WSET Level 3 Certified is preferred, but not a prerequisite.
  • Minimum 2 years' experience in a professional wine-oriented business.
  • Presentable, cheerful, and polite demeanor, wearing appropriate uniform and maintaining personal hygiene standards.
  • Availability for weekend and evening work, as well as outdoor work as required.
  • Proactive, enthusiastic, team-oriented with respect for maintaining good working relationships.
  • Reflect the ethos of our luxury lifestyle and wellness retreat in appearance, character, and guest interactions.
Training:

Essential: Mews CRM, Basic Food Hygiene, HACCP, Manual Lifting

Voluntary: First Aid at Work, Fire Safety

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