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Luxury Lifestyle Maitre D
2 months ago
We are seeking a highly skilled and experienced Maitre D to join our client's luxury lifestyle and wellness retreat in Dorset, UK.
Key Responsibilities:- Lead hospitality services to achieve market-leading standards across food and beverage, emphasizing high-quality service and promotion of client's wines.
- Oversee and coordinate daily operations to ensure a smooth and efficient service experience.
- Manage and train staff to maintain high service standards and guest satisfaction.
- Resolve guest complaints and issues promptly to ensure a positive dining experience.
- Collaborate effectively with the Service Team to ensure best-practice F&B and hospitality services at all times.
- Enhance guest experiences through exemplary visual, physical, and sensory interactions.
- Represent the client as an ambassador to support operational success and continued development.
- 5 Star Hotel / Fine Dining / Formal Plated Service required.
- WSET Level 3 Certified is preferred, but not a prerequisite.
- Minimum 2 years' experience in a professional wine-oriented business.
- Presentable, cheerful, and polite demeanor, wearing appropriate uniform and maintaining personal hygiene standards.
- Availability for weekend and evening work, as well as outdoor work as required.
- Proactive, enthusiastic, team-oriented with respect for maintaining good working relationships.
- Reflect the ethos of the client in appearance, character, and guest interactions.
Essential: Mews CRM, Basic Food Hygiene, HACCP, Manual Lifting
Voluntary: First Aid at Work, Fire Safety
