Luxury Lifestyle Maître D'

4 weeks ago

Bournemouth, Bournemouth, United Kingdom Chace People Full time
Job Title: Luxury Lifestyle Maître D'

We are seeking a highly skilled and experienced Maître D' to join our client's luxury lifestyle and wellness retreat as part of the preopening F&B Service Team, specialising in wine.

Key Responsibilities:
  • Lead hospitality services to achieve market-leading standards across food and beverage, emphasising high-quality service and promotion of client's wines.
  • Resolve guest complaints and issues promptly to ensure a positive dining experience.
  • Oversee high-standard wine service across outlets and accommodations.
  • Coordinate wine stocks to maximise sales and maintain service and packaging standards.
  • Lead training sessions to ensure consistent high standards of wine service.
Requirements:
  • WSET Level 3 Certified is preferred, but not a prerequisite.
  • Minimum 2 years' experience in a professional wine-oriented business.
  • Presentable, cheerful, and polite demeanour, wearing appropriate uniform and maintaining personal hygiene standards.
  • Availability for weekend and evening work, as well as outdoor work as required.
Training and Development:
  • Essential: Mews CRM, Basic Food Hygiene, HACCP, Manual Lifting
  • First Aid at Work, Fire Safety

We are looking for a dynamic individual who is passionate about delivering exceptional customer service and promoting our client's wines. If you have a strong background in wine and hospitality, we would love to hear from you.

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