Customer Delivery Advisor
4 weeks ago
About the Role:
We are seeking a highly motivated and organized Customer Delivery Advisor to join our team at CarSupermarket.com. As a key member of our online sales team, you will be responsible for ensuring a seamless customer experience from order to delivery.
Key Responsibilities:
- Liaise with customers to keep them informed about the progress of their order.
- Verify orders and ensure that all work is completed on time by the Aftersales department before collection.
- Collaborate with the documents and logistics team to ensure the vehicle can be delivered to the customer.
- Follow up with customers and respond to any queries after they have taken ownership of the vehicle.
- Capture and report customer feedback to the Management Team.
Requirements:
- Confident and positive attitude.
- Excellent organizational and administrative skills.
- Good learner with a willingness to develop further.
- Strong team player.
- Flexible.
- IT and PC literate to an intermediate level.
What We Offer:
- Competitive salary and potential to earn a realistic OTE of £35,000.
- 6 weeks annual leave (rising with length of service).
- Training and career development opportunities.
- Pension and healthcare scheme.
- Cycle to Work scheme.
- Employee of the Month Awards.
- Free parking, tea, and coffee.
- Paid social events.
- Access to dedicated mental health and wellbeing services.
- Access to our online rewards platform giving you cash back and discounts for multiple retailers.
- Preferential Service Rates.
About Us:
CarSupermarket.com is part of the Aramis Group – a pan-European automotive technology group whose ambition is to reinvent car purchasing in Europe – and has been established for over 20 years. We pride ourselves on our 'no pressure' environment and transparent sales process.
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