Customer Delivery Advisor

4 weeks ago


Barnsley, Barnsley, United Kingdom CarSupermarket Full time

About the Role:

We are seeking a highly motivated and organized Customer Delivery Advisor to join our team at CarSupermarket.com. As a key member of our online sales team, you will be responsible for ensuring a seamless customer experience from order to delivery.

Key Responsibilities:

  • Liaise with customers to keep them informed about the progress of their order.
  • Verify orders and ensure that all work is completed on time by the Aftersales department before collection.
  • Collaborate with the documents and logistics team to ensure the vehicle can be delivered to the customer.
  • Follow up with customers and respond to any queries after they have taken ownership of the vehicle.
  • Capture and report customer feedback to the Management Team.

Requirements:

  • Confident and positive attitude.
  • Excellent organizational and administrative skills.
  • Good learner with a willingness to develop further.
  • Strong team player.
  • Flexible.
  • IT and PC literate to an intermediate level.

What We Offer:

  • Competitive salary and potential to earn a realistic OTE of £35,000.
  • 6 weeks annual leave (rising with length of service).
  • Training and career development opportunities.
  • Pension and healthcare scheme.
  • Cycle to Work scheme.
  • Employee of the Month Awards.
  • Free parking, tea, and coffee.
  • Paid social events.
  • Access to dedicated mental health and wellbeing services.
  • Access to our online rewards platform giving you cash back and discounts for multiple retailers.
  • Preferential Service Rates.

About Us:

CarSupermarket.com is part of the Aramis Group – a pan-European automotive technology group whose ambition is to reinvent car purchasing in Europe – and has been established for over 20 years. We pride ourselves on our 'no pressure' environment and transparent sales process.



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