Client Experience Coordinator
3 days ago
We are seeking a highly motivated and organized Client Experience Coordinator to join our team at Home Instead. As a key member of our operations team, you will be responsible for ensuring a seamless client experience from initial consultation to ongoing care delivery. This role involves conducting care assessments, developing care plans, introducing new care professionals to clients, and maintaining accurate records.
The ideal candidate will have a Level 3 qualification in Health & Social Care, excellent communication and interpersonal skills, and the ability to work well under pressure. A full UK driving license and access to a reliable vehicle are also required.
This is an excellent opportunity to join a leading provider of home care services and make a real difference in the lives of our clients. If you are passionate about delivering high-quality care and have a strong commitment to customer satisfaction, we encourage you to apply.
Key Responsibilities:
- Conduct care assessments and develop care plans
- Introduce new care professionals to clients
- Maintain accurate records and reports
- Participate in on-call rota (1 evening per week)
Salary: £23,000 - £28,000 per annum
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Client Onboarding Specialist
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Dining Experience Coordinator
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Dining Experience Coordinator
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Dining Experience Coordinator
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Culinary Experience Manager
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Administrative Coordinator
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Senior Care Coordinator
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Logistics Operations Coordinator
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Transportation Coordinator
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Senior Engineering Compliance Coordinator
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