Customer Service Representative

4 weeks ago


Barlborough, Derbyshire, United Kingdom Biffa Full time

A fantastic opportunity to become part of our dynamic customer services team at Biffa, a leading waste and recycling company.

About the Role:

  • Customer Service Representative
  • £23,000 per year
  • Barlborough (Office Based)
  • Permanent / Full time - Contracted hours per week
  • Shifts between the hours of - Monday to Friday 8am – 1pm Saturdays (Average 1 Saturday in 8)

As a Customer Service Representative, you will be working in our customer service contact centre, helping customers with queries and providing resolutions while delivering excellent customer service. We are looking for someone who is passionate about customers, has excellent communication skills, attention to detail, a positive attitude, and the ability to remain calm under pressure.

What We Offer:

  • 24 days holiday a year plus Bank Holiday days and the opportunity to buy and sell holidays.
  • Generous pension
  • Medical and dental scheme
  • Cycle to work scheme.
  • Retail, leisure and travel discounts
  • Free parking on site
  • Training and development available which opens the door to a number of great internal progression opportunities.

About Biffa:

We believe every day is an opportunity to improve the lives of millions. Over 10,000 people around the country trust us to provide them with a career that's always rewarding, often challenging, but never dull. Whether we're turning waste into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we're committed to making a positive impact.



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