Customer Service Representative

1 month ago


Biggleswade, Central Bedfordshire, United Kingdom Sainsbury's Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Services Assistant. As a key member of our store team, you will be responsible for delivering exceptional customer service and ensuring a seamless shopping experience for our customers.

Key Responsibilities
  • Provide excellent customer service and support to customers on the shop floor, including at checkouts, self-service tills, and kiosks.
  • Assist customers with queries and resolve any issues in a professional and courteous manner.
  • Work collaboratively with colleagues to maintain a clean and organized store environment.
  • Support the sales team in achieving sales targets and promoting products to customers.
  • Participate in visual merchandising and stock management activities to ensure the store looks its best.
What We Offer

As a Services Assistant at Sainsbury's, you will benefit from a competitive rate of pay, a range of benefits, and opportunities for career development. Our benefits include:

  • A discount card offering 10% off shopping at Sainsbury's, Argos, Tu, and Habitat.
  • Free food and hot drinks provided for colleagues in all our stores.
  • Generous holiday entitlement based on hours worked.
  • Shopping discounts on gym memberships, restaurants, holidays, and more.
  • Family leave, including maternity and paternity leave.
  • Pension scheme with employer matching contributions.
  • Sainsbury's share schemes, allowing you to buy shares at discounted prices.
  • Wellbeing support, including access to our Employee Assistance Programme.
Requirements

To be successful in this role, you will need to be a team player with excellent communication and interpersonal skills. You should be able to work flexibly and be prepared to support colleagues in different areas of the store. If you are aged 18 or over and have a passion for delivering exceptional customer service, we would love to hear from you.



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