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We are seeking a talented and enthusiastic Customer Advisor to join our team at Sainsbury's. As a Customer Advisor, you will play a vital role in delivering exceptional customer service and ensuring that our customers have an outstanding shopping experience.
Key Responsibilities- Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner.
- Work collaboratively with colleagues to achieve sales targets and provide a seamless shopping experience for customers.
- Process transactions accurately and efficiently, handling cash, credit, and debit payments.
- Maintain a high level of product knowledge, advising customers on products and services.
- Contribute to the overall success of the store, participating in visual merchandising and stock management activities.
As a Customer Advisor at Sainsbury's, you will enjoy a range of benefits, including:
- A competitive rate of pay
- A discount card, offering 10% off on shopping at Sainsbury's, Argos, Tu, and Habitat
- Free food and hot drinks provided in-store
- Generous holiday entitlement, based on hours worked
- Shopping discounts on gym memberships, restaurants, holidays, and more
- Family leave, including maternity and paternity leave
- Pension scheme, with Sainsbury's matching 4-7% of contributions
- Sainsbury's share schemes, allowing you to buy shares at discounted prices
- Wellbeing support, including access to our Employee Assistance Programme
To be successful in this role, you will need:
- A passion for delivering excellent customer service
- Excellent communication and interpersonal skills
- Able to work effectively in a fast-paced environment
- Basic numeracy and literacy skills
We are committed to being a fully inclusive retailer, where our customers love to shop and our colleagues love to work. If you are a motivated and customer-focused individual, we would love to hear from you.
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