Incident Resolution Specialist
7 days ago
We are seeking an Incident Resolution Specialist to join our Major Incident Response team at NEC Software Solutions. In this role, you will lead the end-to-end Major Incident Management process, develop and own the process documentation, and ensure seamless delivery and minimal disruption to our services.
About You- You will have a strong background in Service Management, preferably with a focus on Major Incident Management.
- Experience in team leadership and management is essential, along with ITIL certifications and relevant qualifications.
- You will possess excellent communication, problem-solving, and analytical skills, with the ability to drive process improvements and manage complex situations.
- Develop and own the Major Incident Management process, ensuring it is well-documented and audited.
- Collaborate with other process managers to deliver a comprehensive, ITIL-aligned service experience.
- Build and maintain relationships with internal teams and 3rd-party organizations as required.
- A competitive salary range of £50,000 - £70,000 per annum, depending on experience.
- Opportunities for professional development and growth within the company.
- A supportive and collaborative team environment.
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Incident Management Lead
1 week ago
Hartlepool, Hartlepool, United Kingdom NEC Software Solutions Full timeJob DescriptionWe are seeking an experienced Incident Management Lead to join our team at NEC Software Solutions. As a key member of our service delivery team, you will be responsible for managing and resolving major incidents that impact our customers.About the RoleLead the end-to-end process for major incident management, ensuring prompt and effective...
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Major Incident Response Lead
1 week ago
Hartlepool, Hartlepool, United Kingdom NEC Software Solutions Full timeAbout the JobThis exciting role involves leading our Major Incident Response team, overseeing the end-to-end process and ensuring timely resolution of complex issues. The ideal candidate will have a strong background in Service Management, ITIL certifications, and experience in team leadership and management.Key FeaturesSalary: £70,000 - £90,000 per annum...
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Service Delivery Specialist
1 week ago
Hartlepool, Hartlepool, United Kingdom NEC Software Solutions Full timeAbout the JobAs a Service Delivery Specialist - Major Incidents at NEC Software Solutions, you will play a critical role in ensuring the smooth operation of our services. Your primary responsibility will be to manage and resolve major incidents that impact our customers.About YouYou have a proven track record in service management, with a focus on major...
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High Voltage SAP Specialist
2 weeks ago
Hartlepool, Hartlepool, United Kingdom Carbon 60 Full timeJob Summary:We are seeking a highly skilled High Voltage SAP Specialist to join our team at Carbon 60. The ideal candidate will have experience in SAP duties, switching schedules, and safety documentation for wind farms.About the Role:Ensure safe working practices and report incidentsCarry out risk assessments and auditsProduce and review switching...
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Senior Instrumentation Specialist
7 days ago
Hartlepool, Hartlepool, United Kingdom NES Fircroft Full timeJob OverviewNES Fircroft is seeking a Senior Instrumentation Specialist to join their team. This role will be responsible for ensuring that instrument assets are designed, installed, commissioned, maintained, inspected, and tested in compliance with UK legislative requirements, business engineering standards, and recognised best practice.The ideal candidate...
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66kV SAP Specialist
2 weeks ago
Hartlepool, Hartlepool, United Kingdom CV-Library Full timeElectrical Engineer Job Description:We are seeking a skilled electrical engineer with experience working on offshore wind farms to join our team as a 66kV Senior Authorised Person (SAP). As a successful candidate, you will be responsible for ensuring safe working practices are in place and reporting incidents.Main Responsibilities:Work safely and efficiently...
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Hartlepool, Hartlepool, United Kingdom NES Fircroft Ltd Full timeJob OverviewThe NES Fircroft Ltd is seeking an experienced I&E Engineer to join their team in Hartlepool, UK. The ideal candidate will be responsible for maximising plant availability by optimising and improving the reliability performance of the electrical and instrument engineering systems.Key Responsibilities- Develop detailed technical specifications for...
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Revenue Protection Specialist
3 weeks ago
Hartlepool, Hartlepool, United Kingdom Morrison Data Services Careers Full timeAbout the Role:The Morrison Data Services Careers team is seeking a skilled Revenue Protection Officer to join our efforts in investigating, detecting, and deterring instances of gas and electricity theft by residential or business customers. As a key member of our team, you will be responsible for making installations safe and collaborating with relevant...
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High Voltage SAP Specialist
6 days ago
Hartlepool, Hartlepool, United Kingdom CV Library Full timeJob Overview:We are seeking a highly skilled Senior Electrical Authorised Person to join our team as the 66kV SAP. This is an exciting opportunity for someone to work on offshore wind farms and contribute to the success of our projects.Key Responsibilities:Safety management: ensuring safe working practices are in place, reporting incidents, undertaking risk...
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Principal Engineer
7 days ago
Hartlepool, Hartlepool, United Kingdom NES Fircroft Full timeJob SummaryNES Fircroft is looking for a Principal Engineer - Instruments and Automation to join their team. The successful candidate will be responsible for developing and leading the site strategy for excellence in instrument and automation engineering, asset integrity, and asset life plans.The ideal candidate will have a strong background in...
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Lead Instrumentation and Control Expert
6 days ago
Hartlepool, Hartlepool, United Kingdom NES Fircroft Full timeAbout the RoleNES Fircroft is recruiting a Lead Instrumentation and Control Expert to join their team. This senior-level position will be responsible for developing and implementing the site strategy for excellence in instrument and automation engineering, asset integrity, and asset life plans.The ideal candidate will have extensive experience in...
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Major Incident Lead
6 days ago
Hartlepool, County Durham, United Kingdom NEC Software Solutions Full timeJob Title: Major Incident LeadWe are seeking an experienced Major Incident Lead to join our team at NEC Software Solutions. As a key member of our service delivery function, you will be responsible for leading the response to major incidents and ensuring their timely resolution.The successful candidate will have a strong background in IT service management,...
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Patient Safety Specialists
9 hours ago
Hartlepool, United Kingdom NISI Staffing Full timeWe are looking for **Patient Safety Specialists **for our NHS client of North Tees and Harlepool. **Job Purpose**: ~ Work as part of a dynamic team delivering an effective service supporting staff and patients across the Trust. Within the Nursing, Patient Safety and Quality Directorate, the post holder will be responsible for the successful delivery of a...
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Specialist Paramedic Critical Care
6 months ago
Hartlepool, United Kingdom North East Ambulance Service NHS Foundation Trust Full timeAt NEAS we are passionate about the delivery of high quality clinical care and are committed to developing our services centred around the communities we serve. As part of our journey, we are developing new roles that increase the clinical and professional leadership of our workforce in a way that advances our professional capabilities to enhance patient...
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66kV Electrical Maintenance Engineer
2 weeks ago
Hartlepool, United Kingdom Carbon 60 Full timeAbout the RoleWe are seeking a skilled High Voltage SAP Specialist to join our team at Carbon 60. As a key member of our offshore wind farm operations, you will be responsible for ensuring the safety and efficiency of our systems.ResponsibilitiesEnsure safe working practices and report incidentsUndertake risk assessments and auditsPerform SAP duties as...
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Service Delivery Manager
7 days ago
Hartlepool, County Durham, United Kingdom NEC Software Solutions Full timeJob Title: Service Delivery ManagerWe are seeking an experienced Service Delivery Manager to join our team at NEC Software Solutions. As a key member of our service delivery function, you will be responsible for ensuring the successful delivery of IT services to our customers.The successful candidate will have a strong background in IT service management,...
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Specialist Paramedic Critical Care
6 months ago
Hartlepool, United Kingdom North East Ambulance Service NHS Foundation Trust Full timeAt NEAS we are passionate about the delivery of high-quality clinical care & are committed to developing our services centred around the communities we serve. As part of our journey, we are developing new roles that increase the clinical & professional leadership of our workforce in a way that advances our professional capabilities to enhance patient...
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Hca (Specialist Pelvic Health Team)
9 months ago
Hartlepool, United Kingdom North Tees and Hartlepool NHS Foundation Trust Full timeTo work within the Specialist Pelvic Health Service to promote continence. To support and deliver continence care to individuals, their families and carers in a variety of setting, both face to face and virtual. To promote and deliver patient centred care aligned with the Trust vision and Nursing and Midwifery strategy. To provide the highest standard of...
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Mechanical Maintenance Technician- Day Shift
8 hours ago
Hartlepool, United Kingdom MTrec Recruitment Full time**The Company** Our client is a specialist manufacturing company. Due to a spike in production, they now require a Mechanical Maintenance Technician. **The Role** - To provide an effective maintenance and repair service to minimise breakdowns and down time and maximise operating efficiencies. - To have read and understood the company safety policy and...
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Maintenance Specialist
2 weeks ago
Hartlepool, County Durham, United Kingdom MTrec Technical Full time £45,000MTrec Technical is seeking a skilled Maintenance Specialist to support the growth and development of its North East manufacturing site. The ideal candidate will work in a 3-shift rotation, performing both reactive and planned maintenance on various production machinery.The successful candidate will be responsible for addressing day-to-day maintenance issues...
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Azure Implementation Consultant
7 months ago
Hartlepool, United Kingdom NEC Software Solutions Full timeCompany Description Come join us and make a difference in the world! **Job Description**: Please note - this role can be Hybrid from our Hartlepool or Hemel Hempstead Office (2-3 Days a week from home). We are looking for a proven Azure administrator to join our highly talented team of public cloud administrators. Embark on an exciting career as an Azure...
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Instrument Engineer
2 months ago
Hartlepool, United Kingdom NES Fircroft Full timeJob Description Our client is a global chemical manufacturing business who are currently recruiting for an I&E Engineer to join their team at Hartlepool. The overall purpose is to maximise plant availability by optimising and improving the reliability performance and provide technical electrical and instrument engineering input to problem solving activities....
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I&E Engineer
5 months ago
Hartlepool, United Kingdom NES Fircroft Full timeOur client is a global chemical manufacturing business who are currently recruiting for an I&E Engineer to join their team at Hartlepool. The overall purpose is to maximise plant availability by optimising and improving the reliability performance and provide technical electrical and instrument engineering input to problem solving activities....
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I&E Engineer
4 months ago
Hartlepool, United Kingdom NES Fircroft Full timeOur client is a global chemical manufacturing business who are currently recruiting for an I&E Engineer to join their team at Hartlepool. The overall purpose is to maximise plant availability by optimising and improving the reliability performance and provide technical electrical and instrument engineering input to problem solving activities....
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I&E Engineer
4 months ago
Hartlepool, United Kingdom NES Fircroft Full timeOur client is a global chemical manufacturing business who are currently recruiting for an I&E Engineer to join their team at Hartlepool. The overall purpose is to maximise plant availability by optimising and improving the reliability performance and provide technical electrical and instrument engineering input to problem solving activities....
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Residential Children's Support Worker
7 months ago
Hartlepool, United Kingdom The Tiger Group Full timeAre you passionate about supporting others and making a difference? Are you looking for a role you are able to grow and develop while providing a safe and nurturing environment for children and young people? If you answered yes then this may be the RIGHT next step in your career! We are looking for talented, dedicated, and resilient individuals who are...
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Instrument & Electrical Engineer
4 weeks ago
Hartlepool, United Kingdom NES Fircroft Full timeOur client is a global chemical manufacturing business who are currently recruiting for an I&E Engineer to join their team at Hartlepool. The overall purpose is to maximise plant availability by optimising and improving the reliability performance and provide technical electrical and instrument engineering input to problem solving...
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Security Officer
7 months ago
Hartlepool, United Kingdom Corps Security Full time**Who are we?** Founded in 1859, The Corps of Commissionaires Management Limited, now Corps Security, was a business initially built to provide employment for ex-servicemen on return from the Crimean War. By sticking true to our values of ‘loyalty, integrity, service’, we have become the UK’s most established and respected specialist security...
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Instrument & Electrical Engineer
5 months ago
Hartlepool, United Kingdom NES Fircroft Full timeOur client is a global chemical manufacturing business who are currently recruiting for an I&E Engineer to join their team at Hartlepool. The overall purpose is to maximise plant availability by optimising and improving the reliability performance and provide technical electrical and instrument engineering input to problem solving...
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I&E Engineer
4 months ago
Hartlepool, UK, County Durham, United Kingdom NES Fircroft Full timeOur client is a global chemical manufacturing business who are currently recruiting for an I&E Engineer to join their team at Hartlepool. The overall purpose is to maximise plant availability by optimising and improving the reliability performance and provide technical electrical and instrument engineering input to problem solving activities....