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Customer Service Officer
2 months ago
Reed Public Sector is actively recruiting for a Customer Service Officer to support the Customer Services Applications Team within a local authority in Oxfordshire.
The role plays a vital part in processing high volumes of customer applications for a range of Council services, including HMO Licensing, Building Control, Planning, Housing, Land Charges, Taxi Licensing, Street Naming and Numbering, and Right to Buy.
As an entry-level role, full training will be provided to develop the skills needed to help build and shape the service provided to residents and users. The work is diverse, involving customer interactions, data entry, and the use of complex information systems to process applications to a high standard.
The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and be able to quickly learn and retain information. They will also be able to work effectively in a team and adapt to changing legislation and procedures.
The role offers a unique opportunity to develop skills and knowledge in a dynamic and ever-changing environment.