Customer Service and Office Manager

4 weeks ago


Oxford, Oxfordshire, United Kingdom IC Resources Full time
Customer Service and Office Manager

IC Resources is seeking a highly skilled Customer Service and Office Manager to join their team. As a key member of the team, you will be responsible for providing exceptional customer service, managing the day-to-day operations of the office, and ensuring the smooth running of the business.

Key Responsibilities:

  • Provide timely and effective customer service, responding to customer inquiries and resolving issues in a professional and courteous manner.
  • Manage the office administration, including maintaining accurate records, handling correspondence, and coordinating travel arrangements.
  • Develop and implement processes to improve customer satisfaction and office efficiency.
  • Collaborate with the CEO and other team members to achieve business objectives.

Requirements:

  • Previous experience in a customer service, internal sales, or office management role.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Proficiency in Microsoft Office and other administrative software.

What We Offer:

  • A competitive salary and benefits package.
  • The opportunity to work with a dynamic and growing company.
  • A chance to develop your skills and career in a supportive and collaborative environment.

If you are a motivated and organized individual with a passion for customer service and office management, we would love to hear from you.



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