Post-Sales Operations Manager

2 days ago


High Wycombe, Buckinghamshire, United Kingdom Pembrook Resourcing Full time

About the Role

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Pembrook Resourcing is currently seeking a Post-Sales Operations Manager on behalf of our client, a renowned dealership group. As a key member of their team, you will oversee the parts support process and ensure Aftersales franchise standards and manufacturer relationships are maintained.

This role requires strong technical knowledge and a commercial mindset to monitor and control sales activity by reviewing performance with individuals and agreeing on actions required to improve sales.

Responsibilities:

  1. Ensure efficient operation of the aftersales department.
  2. Develop and implement strategies to increase customer satisfaction and loyalty.
  3. Maintain excellent relationship-building skills with customers, dealerships, and internal stakeholders.

What We Offer

A competitive remuneration package, including an estimated salary of £60,000 - £80,000 per annum, depending on experience, plus benefits and opportunities for professional growth in a dynamic and rewarding environment.



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