Insurance Claims Support Specialist
1 month ago
Claims Graduate/Case Support Role
Barker Munro Recruitment Ltd is a leading recruitment agency partnering with a dynamic and highly professional organisation to find a suitable candidate for the Claims Graduate/Case Support Officer position within their niche team assisting with Freight Forwarding/Goods in Transit Account.
We are looking for individuals who want to broaden their insurance knowledge and develop their careers within the insurance industry, potentially in Claims, Recoveries, or Surveying capacity. This entry-level supporting position offers opportunities for future career development within the company. Alternatively, candidates may be seeking their first (or second) role within the Insurance Industry and/or possibly a graduate or school leaver.
The successful candidate will receive full support and training to provide administrative assistance and contribute to company marketing initiatives. They will work closely with the Claims, Recoveries, and Surveying teams, assisting case handlers with their daily tasks, including:
- Acting as the primary point of contact with clients
- Acknowledging incoming instructions
- Managing case files and claim reserves via the company's claims management system
- Training to handle Bordereaux management and reporting
- Communicating with various stakeholders on a daily basis
Key Responsibilities
- Provide exceptional customer service and communication skills
- Work accurately and efficiently, maintaining attention to detail
- Develop strong relationships with internal teams and external partners
Requirements
- Basic proficiency in MS Excel, Word, and Outlook
- Excellent written and verbal communication skills
- Previous experience working with customers or clients
- A positive attitude, proactive approach, and willingness to learn
This small but friendly team offers excellent support and development opportunities for the successful candidate. If you are interested in this Claims Graduate/Case Support role, please submit your CV to Barker Munro Recruitment.
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