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Head of Brand Operations

1 month ago

Beckenham, Greater London, United Kingdom Starbucks Coffee Company Full time
Lead a Team of Ambassadors

As a leader at Starbucks Coffee Company, you will be responsible for guiding a team of ambassadors who are passionate about delivering exceptional customer experiences. Your role will involve collaborating with the Store Manager to lead great shifts, supporting partners, and inspiring best moments for our customers.

Key Responsibilities
  • Collaborate with the Store Manager to set priorities and delegate tasks to drive store profitability
  • Inspire and motivate the store team to deliver exceptional customer experiences
  • Identify teachable moments to share best practices with the team
  • Execute store operations during scheduled shifts, including organizing opening and closing duties
  • Ensure all partners follow Starbucks operational policies and procedures
What We Offer
  • A competitive starting salary and benefits package
  • Free drinks and food when on shift
  • Our store bonus program
  • Bean stock options for all partners
  • Comprehensive training and access to Starbucks Global Academy
  • A free bag of coffee each week and 30% partner discounts on food, beverages, and merchandise
  • Discounts with local and national retailers through Perks at Work platform
  • Life assurance and home loan assistance
  • A free 24/7 Employee Assistance Program
  • Recognition schemes and monetary awards for long service and customer satisfaction
Join Our Team

At Starbucks Coffee Company, we are committed to building an inclusive and diverse workforce. We welcome applicants from all backgrounds and offer a supportive and dynamic work environment. If you are passionate about delivering exceptional customer experiences and leading a team of ambassadors, we encourage you to apply for this exciting opportunity.