Customer Service Representative

2 weeks ago


SouthendonSea, Southend-on-Sea, United Kingdom CV-Library Full time
Role Summary

We are seeking a polite and friendly Bodyshop Receptionist to join our team. As a key member of the team, you will be responsible for meeting and greeting customers, handling inbound and outbound calls, and dealing with customer enquiries.

Main Responsibilities:
  1. Meet and greet customers in a welcoming manner
  2. Manage incoming and outgoing calls efficiently
  3. Respond to customer queries and concerns in a professional and courteous manner
  4. Book in and out vehicles as required
  5. Arrange repairs for customers
  6. Keep customers informed about the progress of their work

A previous background working as a receptionist within a busy Bodyshop would be advantageous, but full training will be provided for the correct candidate.



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