Business Intelligence Support Officer
1 month ago
Business Intelligence Support Officer
Location: Rotherham (With hybrid working)
Salary: £27,121 per annum
The Role
This technical specialist role offers you the chance to gain significant experience and responsibility in the Management Information Services department within a busy customer-focused data and funding team.
You will support and develop further the Business Intelligence systems and work with the Business Intelligence Senior Support Officer, Curriculum Managers, and subsidiary organisations to achieve outstanding results for learners.
The role involves developing, planning, and maintaining business intelligence systems to improve quality, flexibility, and efficiencies across the Group to meet the needs of the organisation.
You will be responsible for the Helpdesk to ensure that assigned 'jobs' are swiftly and satisfactorily resolved, and will also involve troubleshooting system and network problems and diagnosing and solving hardware or software faults in relation to their data management systems.
Skills and Qualifications
To be successful in this role, you will have previous experience in a similar role and may have worked within Further Education too.
You will hold a Level 2 (or equivalent) qualification in English and Maths and ideally hold a Level 3 (or above) IT-related qualification.
You should have experience of using Crystal Reports, SSRS, or MS Access reporting tools, and be proficient in using and supporting Pro Suite software or other similar systems.
Department Info
The Business Intelligence Support Officer will be a key part of the Business Intelligence Team, supporting systems to ensure their performance is at an optimum level at all times.
You will report to the Business Intelligence Senior Support Officer and work closely with colleagues across the organisation.
Benefits
- Access to local government pensions scheme
- Up to 41 days annual leave per year including closure during the Christmas period
- Access to their gyms, restaurants, and salons
- Staff health & wellbeing and benefits schemes including in-house Occupational Health service
- Full, part-time, and flexible working hours available in many roles
- Parking available at all of the sites
- Fantastic career development opportunities including funding for teacher training, apprenticeships, and various other industry-recognised qualifications
- New FE teachers can also apply for grants of up to £6,000 in STEM subjects (conditions apply) through the levelling up premium payments initiative
- Recruitment Referral Scheme for all employees, worth up to £200 per referral made
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