Community Support Casework Team Lead

2 weeks ago

Chichester, West Sussex, United Kingdom CRA GROUP LIMITED Full time
Job Summary

We are seeking a highly skilled and experienced professional to join our Community Support Casework Team as a Team Leader. The successful candidate will be responsible for leading a team of caseworkers in providing support to refugees and asylum seekers in West Sussex.

The Community Support Casework Service is an integral part of the Communities Directorate, working collaboratively with Social Care and Education to ensure that refugees receive the right help and support. As a Team Leader, you will be responsible for ensuring that policies and practices are adhered to, and that quality assurance processes are in place.

Key Responsibilities
  • Lead and supervise a locality-based team of caseworkers in providing direct intervention to refugees through targeted support and partnership working.
  • Develop and implement procedures to ensure that refugees receive accessible and coordinated support.
  • Work collaboratively with peers across the directorate to ensure the needs of refugees are met.
  • Ensure that policies and practices are adhered to through quality assurance processes.
Essential Requirements
  • Passion for working with migrants and ability to work under pressure.
  • Experience of being placed under significant emotional demand by the stories of the people you work with.
  • Ability to communicate in English with members of the public.
  • Enhanced DBS required.
Working Arrangements

Hybrid working arrangement with one day in Chichester office and one day in Crawley office. Ability to travel independently to various meeting venues and other locations across the County.

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