Senior Service Experience Designer

1 day ago


London, Greater London, United Kingdom Anson McCade Full time

Job Title: Senior Service Experience Designer

As a Senior Service Experience Designer at Anson McCade, you will be responsible for transforming public services to meet the needs of citizens. You will work closely with cross-functional teams to deliver seamless, impactful digital solutions that meet strategic goals.

With a strong grasp of user-centred design, agile practices, and Software Development Lifecycle (SDLC), you will ensure that each step in the user journey is intuitive and efficient. Your mission is to redesign entire service ecosystems to be user-friendly and effective.

The role requires a deep understanding of complex government systems and the ability to balance user needs with government requirements. You must be skilled at delivering user-centred services that align user needs with business goals and regulatory requirements.

**Key Responsibilities:**

  • Design and implement user-centred services that meet strategic goals
  • Work closely with cross-functional teams to deliver digital solutions
  • Ensure seamless user journeys through SDLC
  • Balance user needs with government requirements

Salary: £45,000 - £90,000 per annum (depending on experience)

Location: Central London – Hybrid



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