Retail Store Manager

1 month ago

Bicester, Oxfordshire, United Kingdom Giorgio Armani Full time
Assistant Store Manager (Maternity Cover) - Armani Outlet, Bicester

We are seeking a highly motivated and experienced Assistant Store Manager to join our team at Armani Outlet, Bicester. As a key member of our store leadership team, you will play a pivotal role in driving sales, providing exceptional customer service, and guiding a team towards the store's profitability and growth.

Key Responsibilities:
  • Analyse sales and performance data to identify trends, opportunities, and areas for improvement, and provide recommendations to the Store Manager.
  • Train and empower the store team to deliver exceptional performance in all areas of responsibility, including product skills, customer service, CRM, VM, remote, and shop floor sales.
  • Ensure all team payroll changes are communicated to HR.
  • Support the Store Manager in effectively managing the staff rota to ensure floor coverage and smooth store operations.
  • Assist the Store Manager in the completion of administrative responsibilities, including sales reports, petty cash, shipping records, vendor records, HR records, etc.
  • Build and maintain relationships with customers and actively engage in building customer loyalty.
  • Assist the Store Manager to effectively manage daily team briefings.
  • Support Store Manager in team recruitment, onboarding, and training of new staff.
  • Oversee the delivery of goods to ensure timely and efficient stock management.
  • Support career growth by identifying potential paths and encouraging professional development while continuously reviewing team performance.
Requirements:
  • Excellent leadership and team management skills, with the ability to motivate and develop a diverse team.
  • Strong organisational and time management abilities with attention to detail.
  • Knowledge of visual merchandising standards and inventory management.
  • Ability to analyse data and make data-driven decisions.
  • Strong sales and customer service orientation, with the ability to build and maintain customer relationships.
What We Offer:
  • Competitive hourly rate and attractive sales incentives.
  • Employee discounts on Armani Outlet products to fuel your own fashion journey.
  • Training and development opportunities to grow your skills and advance your career.
  • Immerse yourself in the world of luxury fashion with a globally recognised brand.

We are an equal opportunities employer and welcome applications from all qualified candidates. We do not condone discrimination based on age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

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